Automate Business Communication with WhatsApp
BizSkill provides business automation solutions that help businesses integrate WhatsApp communication into their day-to-day business processes.
Our software solutions allow businesses to connect their own WhatsApp Business accounts and use WhatsApp communication within workflows such as customer enquiries, lead management, task management, appointments, reminders, payment follow-ups, notifications and other business processes.
The objective is to help businesses communicate with their customers efficiently while keeping their business processes organized and system-driven.
How It Works
Businesses using BizSkill solutions can connect their own WhatsApp Business account to the software.
Once the business authorizes the connection, the software can use the WhatsApp platform to provide the WhatsApp functionality selected by the business.
Depending on the solution being used, this may include:
- Sending business notifications and updates
- Sending approved WhatsApp message templates
- Appointment and follow-up reminders
- Lead and enquiry communication
- Task and workflow notifications
- Payment and outstanding reminders
- Transactional communication
- Processing message delivery and status information
- Receiving and processing customer responses where supported
The exact functionality available depends on the BizSkill solution being used by the client.
Built for Business Automation
WhatsApp functionality can be integrated with different BizSkill business automation solutions.
Examples include:
CRM & Lead Management
Communicate with leads and customers as part of the lead-management and follow-up process.
Task & Workflow Management
Send task assignments, reminders, due-date notifications and workflow-related updates.
Appointment & Service Management
Send appointment confirmations, reminders and service-related communication.
Payment Follow-up Management
Send authorized reminders and payment-related communication to customers.
Attendance & Internal Business Processes
Use WhatsApp notifications as part of approved internal workflows.
Customized Business Solutions
BizSkill also develops tailor-made automation solutions according to the operational requirements of individual businesses.
Your WhatsApp Business Account Remains Yours
Each business connects and authorizes access to its own WhatsApp Business account.
BizSkill does not claim ownership of a client’s WhatsApp Business Account, WhatsApp phone number, customer information or other business assets.
Access to Meta business assets is used only to provide the functionality authorized by the respective business.
Where supported by Meta and applicable to the client’s setup, businesses may also be able to use supported WhatsApp Business App and WhatsApp Business Platform functionality together.
How We Use Meta Platform Data
BizSkill uses Meta Platform Data only as necessary to provide the WhatsApp functionality requested and authorized by our business clients.
Depending on the service being used, this may include using relevant information to:
- Connect the client’s authorized WhatsApp Business account
- Send authorized WhatsApp business communications
- Manage or use WhatsApp message templates
- Process message delivery and status information
- Receive and process customer responses
- Provide WhatsApp-related functionality within the client’s business workflows
We do not use access to a client’s Meta business assets for purposes unrelated to the services authorized by that client.
Responsible Use of WhatsApp
Businesses using BizSkill’s WhatsApp automation functionality are expected to communicate only with recipients they are permitted to contact and to comply with applicable laws, regulations and WhatsApp/Meta requirements.
WhatsApp messaging functionality is subject to Meta’s applicable platform requirements, messaging policies, template requirements and account-quality controls.
BizSkill’s solutions are intended for legitimate business communication and business-process automation.
Business Automation by BizSkill
BizSkill provides business automation and process consulting solutions to help organizations systemize their operations.
Our solutions cover areas including:
- Business Process Automation
- CRM & Lead Management
- Task & Workflow Management
- WhatsApp Automation
- Attendance Management
- Inventory Management
- Reporting & Dashboards
- Payment Follow-up Systems
- Customized Business Applications
We work with businesses to understand their processes and develop practical systems that reduce repetitive work and improve visibility, accountability and communication.
Interested in WhatsApp Business Automation?
Businesses interested in implementing WhatsApp automation as part of their business processes can contact BizSkill to discuss their requirements.
BizSkill
Business Automation & Process Consulting
Website: bizskilledu.com
Email: bizskill17@bizskilledu.com
Mobile: 9864023964